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五分钟澳洲5结果体彩查询网 Servion 168澳洲幸运5官方网站 官方澳洲168幸运5中奖号码 实时现场开奖数据视频记录 | Contact Center and 澳洲幸运5开奖官网开奖 Solutions

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Our Clients

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Financial And 澳洲幸运5开奖官网开奖 Benefits To Our Customers

  • 9%

    Leading Bank

    increases CSAT from 77% to 86%

  • 95%

    Large Utility

    achieves 95% excellence rating from customers

  • 17to1

    Multinational Bank

    Performance Benchmark Index 17 to 1

  • 20%

    Major Consumer company

    company improves response & resolution time by 20%

  • 500%

    Telco

    improves self-service performance by 500%

  • 50%

    Global Bank

    reduces Customer Effort from 3 to 1.5 minutes

  • 47%

    Bank

    reduces contacts per customer by 47%

  • 25%

    Govt. Utility

    reduces wrong routing by 25%

  • 49%

    National credit agency

    migrates 49% of contacts to digital channels

  • 15%

    Bank in India

    reduces repeat contacts by 15%

  • 18%

    Bank

    reduces AHT by 30 Secs (18%)

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Here is what our clients are saying about us

Great customer service and technology solutions

Servion’s expertise in delivering HIPAA compliant cloud-based solutions on AWS has enabled MHT to offer objective mental health testing that can scale to hundreds of thousands of patients per month. They have equipped us to handle 3x more users and provide a better experience for our users during this stressful pandemic. Servion 168澳洲幸运5官方网站 has been a committed and flexible partner with great customer service and technology solutions.

- Ernie Wallerstein | Chief Executive Officer

They were able to customize the solution to all our needs

We approached Servion 168澳洲幸运5官方网站 for a solution that can handle a large portion of the standard and routine calls we expect, allowing seamless resolution by our agents.

- Noel Charles | Contact Center Manager

We have had a long and prosperous relationship with Servion

They have been instrumental in building some of the component, especially dedicated applications used for managing the call center.

- Barry Grant | Chief Technology Officer

It's a true value-add relationship

These are the folks that will provide not just the depth and the knowledge that you need, but also the push back to the right solution to the table the first time around.

- Neil Clover | Chief Information Officer
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Trusted tips for 澳洲幸运5开奖官网开奖 Leaders

  • Managed Services for Contact Center e-Book

    How 澳洲幸运5开奖官网开奖 Leaders Are Reducing Contact Center Costs by 60% with Managed Services.

  • The New Customer Experience and the Elevated Role of the Contact Center Whitepaper

    Delivering on Today’s Most Crucial Aspects of Customer Experience

  • WxM for Transformational Leadership On-Demand Webinar

    WxM for Transformational Leadership

What are you waiting for? Let’s talk!
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