Verint Intelligent Virtual Assistant (IVA) solution transforms contact centers by boosting agent capacity through AI-powered self-service. Businesses using AI are achieving higher containment and first-contact resolution rates, leading to reduced support costs and improved customer experiences. With 76% of companies planning to adopt AI in the next year, now is the time to embrace this technology for better outcomes. Discover how Verint IVA drives millions in savings and increases efficiency across industries. Download the Increasing Agent Capacity with Intelligent Virtual Assistants report for full insights.
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