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Valoir View Analyst Report

Download this datasheet to learn how the Verint TimeFlex Bot empowers contact center agents with the flexibility to manage their schedules independently, including shift changes, split shifts, and adjustments—all without needing managerial approval. Discover how TimeFlex, through its unique ‘Flex Coin’ system and AI-driven workforce management, ensures optimal staffing while allowing agents to align shifts with their personal preferences.


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